Papercup Help Center
Welcome to the Papercup Help Center. Find guides, troubleshooting tips, and answers to common questions about your Papercup phone.
New to Papercup?
If you've just received your Papercup phone, start here:
Parent Portal
Manage your child's Papercup from portal.papercup.kids:
- Portal Overview — Dashboard and navigation
- Managing Contacts — Add and manage approved contacts
- Speed Dials — One-touch calling for your child
- Quiet Hours — Block calls during bedtime or school
- Call History — View your child's call log
- Friend Codes — Connect with other Papercup families
- Calling & Emergency Settings — Call toggles and 111
- Managing Your Family — Invite caregivers and set preferences
Need help?
- Device issues? Check our Device Troubleshooting guides
- Billing questions? See Account & Billing
- Quick answers? Browse the FAQ
- Still stuck? Contact Support