Skip to main content

Friend Codes

Friend codes are a simple way for two Papercup cups to become friends. When a friend code is redeemed, both cups automatically get each other as approved contacts -- so both children can call each other right away. It's great for playdates and school friends who also have Papercup phones.

Generating a friend code

  1. Go to Cups and select your child's cup.
  2. Tap Friends.
  3. Tap Generate Friend Code.
  4. A unique 8-character code will be created. This code is valid for 24 hours.
  5. Share the code with the other child's parent (by text, email, or in person).

Redeeming a friend code

If another parent has shared a friend code with you:

  1. Go to Cups and select your child's cup.
  2. Tap Friends.
  3. Tap Redeem Code.
  4. Enter the 8-character code and confirm.

Once redeemed, both cups are connected. Your child can call their friend, and their friend can call your child -- it's a two-way connection set up in one step.

Removing a friend

If you need to remove a friend connection:

  1. Go to Cups and select your child's cup.
  2. Tap Friends.
  3. Find the friend you want to remove and remove them.

Removing a friend removes the connection on both sides. Neither child will be able to call the other after the friend is removed.

Good to know

  • Codes expire after 24 hours. If a code expires before it's redeemed, just generate a new one.
  • It's two-way. One code connects both cups. The other parent does not need to generate a separate code.
  • Siblings are automatic. Cups that belong to the same family are automatically connected as siblings, so you don't need a friend code for brothers and sisters.

Still need help?

Contact our support team.