Connecting to Wi-Fi

Your Papercup phone needs a Wi-Fi connection to make and receive calls. Wi-Fi is configured through the phone's web interface.

Steps

1. Connect the phone to your router using an ethernet cable, or contact support to have Wi-Fi pre-configured
2. Find the phone's IP address (shown on the phone's display)
3. On a computer or tablet on the same network, open a browser and go to that IP address
4. Log in to the phone's web interface
5. Navigate to the Wi-Fi settings and select your home network
6. Enter your Wi-Fi password and save
7. Once connected, you can disconnect the ethernet cable

Tips

• Place your Papercup phone within good range of your Wi-Fi router
• The phone supports both 2.4GHz and 5GHz Wi-Fi networks
• 2.4GHz has better range through walls; 5GHz has faster speeds at shorter range
• If your network doesn't appear, try moving the phone closer to the router

Troubleshooting

If you're having trouble connecting, see our Wi-Fi connectivity issues guide.

Next up

Once connected, you're ready to set up your account.

Still need help?

Contact our support team and we'll help you get connected.